THE MAILROOM SHOP!

Returns

Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

Food Products

Downloadable software products

Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted: (if applicable)

 

Items with obvious signs of use.

 

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at mailroomparkland@bellsouth.net.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at mailroomparkland@bellsouth.net and send your item to: 1505 Charleston Hwy Suite A-1 West SC United States 29169.

 

Gifts